Handle a mix of inbound and outbound calls, assisting customers through warm and cold leads, helping them book free hearing tests with Amplifon hearing specialists.
Working to our roster: 12 pm – 9 pm Monday to Friday (Penalty rates applied post 7 pm).
Build genuine connections by asking open-ended questions and understanding customer needs.
Share valuable information about Amplifon's range of hearing solutions.
Promote Amplifon's top-notch products and services.

Exceptional Communicator: You have excellent listening skills and can engage in meaningful conversations with empathy and respect.
Customer-Centric: Passionate about delivering outstanding service and making a positive impact.
Quick Learner: Open to acquiring new skills, implementing them effectively, and celebrating your achievements.
Resilient and Adaptable: Able to handle challenges with a positive mindset and resilience.
Tech-Savvy: Comfortable with multitasking and navigating various computer systems.
Solution-Oriented: A proactive problem-solver with a focus on finding effective solutions.
Home Office Ready: A stable internet connection and a suitable work-from-home setup.
Flexible Availability: Willing to work a rotating roster Monday to Friday, from 12 am to 9 pm.

Roster Flexibility: After your first three months, you can choose from our 9-day fortnight option and enjoy a flexible schedule!
Comprehensive Training: Start your training adventure with our fully paid training program, where you'll gain all the skills you need to shine!
Work-Life Balance: once you're performing in the role and after your probation period of three months, enjoy the perks of working from home four days a week!
Monthly Commissions: Your hard work truly pays off with monthly commissions based on your performance
because we believe in rewarding success!
Career Growth: We're committed to nurturing your talent! Our development programs are here to help you grow and advance your career with TSA!
Fun & Supportive Environment: We take our work seriously, but we also know how to have a good time! Whether it's ping pong during lunch, or team events, you'll find a vibrant community here where friendships flourish!

Customer Service – Sales Representative

About this role