Key skills
CommunicationProblem SolvingCollaboration
About this role
Role Overview
- Closely liaise with clients for projects briefing and post study information
- Ensure quality delivery by identifying process improvement and standardization opportunities
- Consistently exceed client expectations from project inception through completion
- Ensure maximum client satisfaction by maintaining a high level of quality for client deliverables
- Resolving escalations and proactively taking corrective measures and ensuring successful closure of issues
- Contribute to team meetings by being prepared and sharing ideas
Requirements
- 10+ Years
- Empathy
- Active listening
- Observational skills
- Analytical thinking
- Problem solving ability
- Cultural awareness and sensitivity
- Communication skill
- Strong written and verbal communication skills
- Collaboration
- Flexibility and adaptability
- Business acumen
Benefits
- Flexible/WFH an option