Build and drive critical operational processes to ensure day-to-day delivery of customer commitments.
Manage and oversee various aspects of daily operations, including inventory, procurement, logistics, and customer service.
Create an effective feedback loop between the front line, product, strategy, and customers.
Collaborate with cross-functional teams, including Customer Operations, Product Operations, Product Managers, and more to achieve company objectives and KPIs.
Conduct periodic audits to ensure compliance with standards and regulations.
Provide support in the onboarding and training of new employees.
Analyze operational data and metrics to identify areas for improvement.
Participate in process optimization projects and come up with creative solutions to bottlenecks.
Assist in financial budgeting and reporting.

Advanced English skills.
Bachelor's degree in an analytics-heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business.
Minimum of 2-4 years of experience in an operations role and/or a top-tier consulting firm.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking skills.
An action-oriented mindset that balances creative problem-solving with the scrappiness to ultimately deliver results.
Proficiency in Microsoft Office Suite, with strong Excel skills.
Analytical, planning, and process improvement capability.
Experience with reading SQL or demonstrated analytical skills.

Project Coordinator – Generative AI Data Operations

Key skills