Serve as a subject matter expert (SME) for CSNP, DSNP, and ISNP products, as well as SRF and HEI programs, influencing quality performance strategies across multiple business areas and functions.
Leverage SME expertise to manage healthcare quality projects, performance improvement initiatives, and strategic priorities through disciplined project management practices.
Support decision-making related to the design, development, prioritization, implementation, and evaluation of quality improvement initiatives, including HEDIS, aligned with enterprise strategy, regulatory requirements, and Medicare/Duals/SRF-HEI business goals.
Analyze key performance data and reporting to identify trends, assess root causes, and inform data-driven business decisions.
Collaborate with cross-functional stakeholders to drive results, including forming and leading virtual and matrixed teams.
Effectively communicate and disseminate information across teams and business units to support alignment and improve business performance.

3+ years of progressive experience working with HEDIS measures
5+ years of project management experience, preferably in healthcare quality or regulatory environments
Demonstrated success in a metrics-driven and deadline-focused environment
Proven ability to plan, prioritize, and execute multiple, concurrent business objectives
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Manager – Healthcare Quality, Project Management

Key skills