Manager, Digital Product Management – DLS

Role Overview

• End-to-end product backlog and delivery execution
• Multi-quarter roadmap for Ductless digital solutions
• Feature prioritization grounded in customer insight and business impact
• Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
• Translate product strategy into well-defined roadmaps and actionable backlogs
• Write clear user stories and acceptance criteria
• Partner closely with engineering and design to deliver high-quality releases
• Balance innovation with reliability and product quality
• Contribute to 2–3-year digital vision for Ductless systems
• Identify differentiation opportunities across connectivity, AI, and ecosystem integration
• Use customer research, field insights, and data to inform roadmap direction
• Influence hardware and platform decisions to support digital differentiation
• Define and track KPIs tied to adoption, engagement, quality, and commercial performance
• Build business cases for major initiatives
• Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
• Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
• Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
• Advocate for scalable, reusable platform capabilities
• Aligning hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
• Drive launch readiness and post-launch adoption
• Operate with autonomy while maintaining strong stakeholder alignment

Requirements

• Bachelor’s degree
• 5 + years of product management experience in digital or connected products
• 1 + years of experience in IoT, connected devices, or cloud platforms
• Demonstrated ownership of backlog and roadmap execution
• Experience contributing to product strategy and long-term planning
• Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
• Ability to influence cross-functional stakeholders without direct authority
• Strong analytical and business acumen
• HVAC, ductless, or connected home experience preferred.

Tech Stack

• Cloud
• IoT

Benefits

• Health Care Benefits : Medical, Dental, Vision
• Wellness incentives
• Retirement Benefits
• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability : Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance