Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service
Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries
Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods
A/B testing different approaches to optimize results and improve conversion rates
Conducting online platform demos to showcase our products' benefits and features
Creating and negotiating offers to close deals with potential customers
Upselling to active customers by identifying additional value and benefits

1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
Comfortable using a variety of technology platforms and tools
Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
Enjoy giving online demos
Experience working with diverse companies and industries

Outbound SDR – US Time Zone

Key skills