Director, Access Marketing – Customer Experience

Role Overview

• Drive development of the atopic dermatitis access strategy
• Lead the development of access messaging tactics and resources
• Define and monitor key access KPIs
• Design market access field training sessions
• Organize field input teams for both field sales and field access
• Lead dermatology franchise interactions with the field reimbursement team
• Partner with Patient Services colleagues to implement hub initiatives
• Ensure communication and collaboration across Payer, Consumer and HCP strategy

Requirements

• Bachelor’s degree with a minimum of 10 years of relevant industry experience with 5+ years of marketing experience
• Strong understanding of the US healthcare landscape, access and reimbursement pathways
• Clear understanding of the post-prescription process and patient journey
• Proven track record of leading and managing cross-functional teams
• Strong communication skills
• Proven experience working with customer-facing colleagues
• Ability to influence and collaborate with peers
• Experience in dermatology, immunology, or other competitive specialty therapeutic areas

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits including medical, prescription drug, dental and vision coverage