Create and implement the overarching QI strategy and draft necessary clinical policies and teaching materials
Build the train tracks for QI and operations teams to deliver clinical excellence at the clinic level
Establish enterprise-wide metrics to drive desired clinical outcomes of quality, service, and patient experience; mine regional data to develop actionable plans for Regional Directors to execute
Establish forums and practices for collective learning within the organization for continuous quality improvement
Use evidence-based guidance established by the Clinical Council to differentiate Ivy Rehab in the market, creating the most desired place to give and receive care
Build and manage a robust reporting system for incident reports, "near misses," and harm events
Oversee root cause analysis (RCA), trend analysis, and the development of remedial action plans to address safety incidents
Strengthen a proactive safety culture through auditing, annual training, and the implementation of the IHI Framework
Collaborative priority setting with field clinicians to define the "Ivy Way" for clinical care
Work with the Council to select discipline-specific metrics (e.g., Ortho, Pediatrics, ABA) that best characterize the impact of treatments
Manage and coach functional leads within the three clinical pillars ensuring high performance and professional growth

Clinical background (PT, OT, SLP, BCBA, or similar) and degree required
A minimum of five (5) years of clinical leadership experience, preferably in an outpatient healthcare setting
2-3 years of experience in pediatrics
Experience designing, implementing, and evaluating patient safety programs or related quality improvement initiatives in a healthcare setting
2+ years of experience in quality improvement, performance improvement, operations, or related analytical roles
Experience using improvement methodologies such as PDSA cycles, root cause analysis, and process redesign
Strong data analysis skills with proficiency in tools such as Excel, and familiarity with quality metrics/KPIs; Lean Six Sigma or CPHQ certification preferred
A strong people leader who will prioritize growing their internal team

Vice President of Clinical Excellence – Peds, ABA

Key skills