Develop solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams
Conduct research and support creation of deliverables including market analysis, customer analysis, business cases, business requirements, test plans, procedures, audit remediation, and process/product documentation
Review procedures and product features and recommend changes for improvement with an emphasis on risk control, customer experience and efficiency
Provide input for and assist in the creation of project plans, work assignments, target dates and other aspects of assigned projects
Function as a liaison and subject matter expert between the business line, operations, and technical areas throughout the project cycle
Define project and application requirements
Author documentation, manage communication and provide training to internal stakeholders

Bachelor's degree with an emphasis on MIS, Finance,&/or Business or equivalent combination of education and experience preferred or equivalent work experience
0-2 years experience in Banking, Systems or Operations
Project management experience preferred
Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio)
High level of analytical and technical skills required to interpret and analyze system data
Strong verbal and written communication skills; ability to communicate with discretion
Ability to work with minimal supervision

Our Total Rewards include comprehensive benefits and differentiated compensation offerings
Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being

Commercial Business Analyst

Key skills