Key skills
Communication
About this role
Role Overview
- Partner with Business Process Owners and key functions (Finance, Order to Cash, Customer Service, Commercial) to manage current‑state deduction processes and design future‑state solutions
- Analyze “as‑is” processes to identify inefficiencies, risks, and improvement opportunities; design and maintain end‑to‑end “to‑be” processes
- Facilitate workshops to gather business input and drive alignment on deduction process improvements and standardization
- Drive process decisions through governance forums and ensure clear, timely stakeholder communication
- Ensure alignment of deduction process design with Order to Cash timelines, milestones, and dependencies
- Support operational readiness, transition planning, and business continuity for process changes
- Develop clear process documentation and support adoption and continuous improvement initiatives
Requirements
- Experience in business process management, transformation, or continuous improvement, preferably within Finance or Order to Cash
- Experience working in complex, global organizations (Consumer Health, FMCG, or similar industries preferred)
- Knowledge of deduction management, dispute resolution, credit management, or related process areas
- Strong analytical skills with the ability to assess complex process flows and identify improvements
- Ability to work cross‑functionally and influence stakeholders across Finance, Commercial, and Operations
- Experience supporting change initiatives and process adoption
- Fluency in English
Benefits
- Career at one of the leading global healthcare companies.
- Hybrid work
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement)
- Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)
- Private medical care
- the cost of the basic package is financed by Haleon. In addition, candidates can extend the selected package to family members and/or partner and purchase the Senior package P4P Partnership for Prevention
- Family benefits (extra parental leave, caregiver’s policy).
- Life insurance and pension plan.
- Multisport card or points on the Multicafeteria Benefits account
- Personalized learning approach.
- Supportive community and integration events.
- Modern office with creative rooms.
- Free car and bike parking