Specialist, Technical Product Management

Role Overview

• Collaborate with Product team to own the end-to-end lifecycle for core clinical development systems (~10 systems including IRT/RTSM, EDC, Medical Review, CTMS, eTMF, PV database, statistics & analysis platform, Data Room, project management, eCOA/ePRO).
• Defines product vision, strategy, and roadmap aligned to clinical development objectives, compliance requirements, and user experience; establishes OKRs/KPIs for value realization.
• Leads demand intake and prioritization with business stakeholders; makes product decisions and trade-offs to maximize patient safety, data integrity, delivery predictability, and total cost of ownership.
• Understands end-to-end clinical R&D processes and anticipates evolving needs (e.g., decentralized trials, real-time data review, automation, and analytics enablement).
• Defines and monitors product metrics (adoption, incident/defect trends, system performance/availability, cycle time).
• Drive continuous discovery with Clinical Ops to uncover pain points and translate them into requirements, user stories, and solution options.
• Maintains a prioritized backlog and release plan; owns cross-system dependency management and end-to-end integration delivery.
• Drives user adoption and change management: training enablement, communications, SOP/process updates.
• Leads release, validation/compliance, and support planning to ensure stable operations and inspection readiness.
• Acts as the primary interface between business stakeholders, IT delivery/operations, and external vendors; facilitates clear communication, issue resolution, and timely decisions.
• Manages product financials and vendor contracts; continuously optimizes operating model and total cost of ownership.
• Ensures fit-for-purpose governance and documentation in partnership with QA/Compliance and IT.

Requirements

• Fluent English as working language (written and spoken); able to communicate effectively with global teams and vendors.
• Strong presentation and stakeholder communication skills; able to synthesize complex topics and drive decisions with cross-functional audiences.
• Pharma R&D statistics and analysis literacy—clinical trial data concepts, data review/analysis readiness, and ability to translate analysis needs into system/product requirements.
• Clinical development domain knowledge across the study lifecycle (protocol to database lock to safety reporting) and understanding of how clinical systems support delivery.
• Basic awareness of compliance in clinical development, including GCP principles and computerized system validation (CSV) / GxP requirements.
• Requirements, process & change management experience in a regulated environment.
• Vendor & delivery management (SaaS providers, SLAs, issue management, contract/financial management).
• System & data integration fundamentals (APIs/interfaces, ETL, reconciliation, data standards, cross-system workflows, downstream analytics).
• Cloud fundamentals (SaaS/PaaS/IaaS, IAM, security, monitoring) in AWS/AliCloud environments.

Tech Stack

• AWS
• Cloud
• ETL
• Google Cloud Platform

Benefits

• Health insurance
• 401(k) retirement plans
• Flexible work arrangements
• Professional development opportunities