Leave Management Ability Analyst

Role Overview

• Investigate claims to determine if the insured person qualifies for benefits
• Work with internal and external customers to retrieve and relay information relevant to leave management claims
• Provide exceptional customer service using professional written and verbal communication skills
• Gather information, make sound decisions and draw appropriate conclusions using critical thinking
• Utilize business acumen and technical expertise to make ethical decisions

Requirements

• HS Diploma/GED required; Associate’s or Bachelor’s degree preferred
• 1+ years of claim experience a plus
• Medical terminology is a plus
• Strong organizational and prioritization skills
• Exceptional problem solving
• Exceptional Critical Thinking Skills
• Professional verbal and written communication skills
• Continuous Improvement Mindset
• Detail oriented with the ability to maintain a high-level of quality and accuracy
• Proficiency in Microsoft Office applications

Benefits

• 401K
• Medical, Dental, Vision, Life and Disability Insurance
• 25 days paid time off in your first full year and Paid Holidays
• Tuition reimbursement
• up to $5,250 (undergraduate) and $6,000 (graduate)
• Student Loan Paydown Program – Eligible after 6 months of service