Senior / Principal Business Impact Lead, Pharma Industry

Role Overview

• Serve as trusted partner and AI advisor to executive leaders at Fortune 500 companies to champion value delivery from the Aily App
• Leverage biopharma industry expertise to understand business challenges translate them into AI solutions to achieve measurable business value
• Coordinate Aily efforts across the account, ensuring alignment across all domains, and partner closely with the Account Executive to drive account renewal and expansion
• Build and sustain trusted relationships with C-level and senior stakeholders
• Develop executive champions
• Embed AI into governance forums and performance discussions
• Advise clients on how AI accelerates value within their industry context
• Bring deep understanding of industry value chains, economics, and performance drivers
• Map executive routines and governance structures to identify high-impact decision moments
• Align Aily insights to industry-specific strategic priorities and P&L levers
• Provide dotted-line leadership to Domain BILs across the account, ensuring a coherent value narrative
• Coordinate cross-domain impact tracking and executive positioning
• Translate biopharma industry knowledge and market dynamics into product refinement and industry-specific positioning
• Champion ROAI for our customers
• Orchestrate Aily ’s engagement with customers to ensure value delivery
• Partner closely with Aily App users to identify and document impact and quantifiable value
• Serve as the voice of the customer within Aily to help drive product evolution
• Lead large-scale adoption and advocacy initiatives

Requirements

• 7+ years of experience in the pharma industry with deep understanding of industry economics and executive governance
• Proven track record with Fortune 500 pharma clients in the target industry
• Strong executive presence with the ability to build lasting C-level relationships
• Clear accountability for value realization and measurable outcomes
• Comfortable operating autonomously in complex enterprise environment
• Extreme ownership mindset with accountability for outcomes, value delivery, and account growth
• Strongly Preferred: Background in strategy consulting or customer success
• Strong understanding of pharmaceutical R&D, portfolio strategy, and/or business development
• MBA or other related academic experience
• AI savvy mindset with experience using AI to solve real-world business challenges
• Exposure to enterprise SaaS environments
• Experience mentoring, leading, or scaling small teams or domain practices

Benefits

• Professional development
• Hybrid working arrangements