Oversee and execute the trade-client engagement strategy, primarily through Instagram
Manage and moderate community platforms, social channels, and online discussions to maintain a positive and engaging environment
Reach out to existing clients and encourage them to follow and engage with the company’s social media platforms
Maintain ongoing engagement with existing clients by liking, commenting on, and resharing relevant posts and content
Use Instagram and other social platforms to identify potential new clients and manage outreach efforts
Develop and implement strategies to increase community participation, engagement, and brand presence
Coordinate and organize community events, webinars, and virtual engagement initiatives
Monitor and respond to community feedback, inquiries, and messages in a timely and professional manner
Collaborate closely with marketing and product teams to ensure community initiatives align with broader company goals and campaigns
Assist with content planning and social media engagement efforts to strengthen community visibility and interaction

Bachelor’s degree in Communications, Marketing, Business, or a related field preferred
3+ years of experience in community management, client engagement, or related roles
2+ years of hands-on social media management experience, specifically on Instagram
Strong understanding of engagement strategies and audience interaction techniques
Proven experience growing and engaging online communities through social media platforms
Experience managing webinars, online events, or community engagement initiatives
Strong understanding of online community platforms, social engagement tactics, and outreach strategies
Strong relationship-building and interpersonal skills
Excellent verbal and written communication skills
Creative, proactive, organized, and equipped with strong time management skills
Comfortable initiating conversations and engaging with clients or online communities
Strong emotional intelligence and professionalism in online interactions
Collaborative team player with the ability to work independently in a remote environment

Fractional Trade Community Manager

Key skills