Oversee end-to-end logistics performance across our fulfillment ecosystem
Drive operational excellence across inbound, outbound, returns, and replenishment processes
Ensure 3PL partners consistently hit aggressive SLA and capacity targets
Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels
Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers
Act as Bar Raiser for Amazon operations, setting the benchmark for replenishment, allocation, and inventory performance
Lead global warehouse audits and ensure operational compliance across multiple regions
Partner with IT, BI, ERP, Finance, and Commercial teams to implement AI-driven operational improvements
Drive automation and predictive models to reduce manual work and improve logistics decision-making
Lead strategic network expansion initiatives, including new warehouse launches and integrations
Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization

5+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations
Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale
Strong experience working with 3PLs, warehouse operations, and SLA performance management
Experience leading operational improvement, scalability, and cost-efficiency initiatives
Strong analytical and problem-solving skills with a data-driven mindset
Experience working cross-functionally with Operations, IT, Finance, BI, and Commercial teams
Strong understanding of Amazon operations, replenishment, allocation, and inventory management
Experience with ERP, BI, AI, or automation tools within logistics environments
Advanced Excel skills (pivot tables, formulas, databases, reporting)
Intermediate or higher English proficiency

3PL Fulfillment Manager

Key skills