Manages, investigates, and resolves claims.
Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
Confers with trial counsel and prepares trial reports.
Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
Responds to various written and telephone inquiries including status reports.
Ensures adequacy of reserves.
Accountable for security of financial processing of claims, as well as security information contained in claims files.
Updates files and provides comprehensive reports as required.
Responsible for managing the practices and billing activities of outside and in-house counsel.

1+ years Personal Lines Third Party Auto Casualty Experience
1+ years Attorney Represented Experience
Strong written and oral communications skills required
Good interpersonal, analytical, investigative, and negotiation skills required
Customer service experience preferred
Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law
Ability to obtain proper licensing as required.
Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.

Senior Casualty Claims Specialist

Key skills