Head of Sales

Role Overview

• Own and deliver against company-wide revenue targets, including new logo acquisition and existing customer expansion.
• Develop and execute a comprehensive sales strategy across POS and integrated payments.
• Establish predictable pipeline generation and forecasting processes.
• Lead, coach, and scale a high-performing direct sales team.
• Drive performance through disciplined pipeline management, KPIs, and consistent sales methodology.
• Partner with marketing to optimize demand generation and conversion.
• Build and expand Linga’s indirect sales ecosystem, including: Independent Sales Organizations (ISOs), Dealer networks, and White-label partners.
• Design and implement partner programs, incentives, and enablement frameworks.
• Drive partner recruitment, onboarding, and ongoing productivity.
• Drive attachment rates and revenue growth for payments solutions across all channels.
• Partner with product and operations to ensure competitive pricing, margin optimization, and seamless onboarding.
• Develop programs to maximize existing customer revenue, including: feature upgrades, payment conversions, and add-on services.
• Collaborate with Customer Success and Account Management to increase retention and ARPU.
• Work closely with Product, Marketing, Customer Success, and Operations to align go-to-market strategies and improve customer experience.
• Establish and monitor sales KPIs, dashboards, and reporting cadence.
• Use data-driven insights to continuously optimize performance across all channels.
• Maintain accurate forecasting and pipeline visibility for executive leadership.

Requirements

• 6+ years of sales leadership experience in POS, payments, SaaS, or fintech.
• Proven success managing both direct and indirect (channel/ISO/dealer) sales models.
• Strong track record of driving high-growth revenue environments.
• Experience scaling a sales organization and building repeatable processes.
• Deep understanding of merchant services, payment processing, and POS ecosystems SMB merchants.
• Experience with white-label partnerships and referral-based sales models.
• Background in hospitality, restaurant, or retail technology is highly desirable.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service