Senior Lead Analyst, Technology Product Management

Role Overview

• Leads the working backwards documents for a platform product release
• Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
• Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
• Defines and measures the KPIs for a platform product
• Is able to make trade-off decisions on multiple platform products in a portfolio
• Develops business and platform requirements for either one platform component of a large platform product or a narrow product
• Leverages tools such as Ignite for reusability of APIs and platform services
• Determines release goals for a narrow platform product or a component of a large product
• Identifies best practices for continuous product development improvement
• Defines and leads new product constructs (e.g. moonshots) by working across teams and products
• Understands company-wide assets and is able to align leadership of dependent teams on necessary structural and/or resource changes to deliver efficiencies
• Consult with C12 and C13 on design reviews, product requirements, and acceptance criteria
• Prioritizes and implements best practices for improved product development efficiency and quality
• Formalizes best practices into broader frameworks and evangelizes with other Citi teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

• Working experience with QRM in a cloud environment. AWS Preferred
• 10+ years of relevant experience in a product line management, e-commerce, and/or strategic planning role
• Significant experience building complex business and/or transactional models
• Has thrived and succeeded in delivering high quality technology products/services in a high growth environment where priorities shift rapidly
• Ability to use hard data and metrics to back up assumptions and develop business cases
• Need a strong SME to lead the QRM onboarding project

Tech Stack

• AWS
• Cloud

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays