Support the management of inbound leads
Assist with inbound phone calls, live chats, and contact form inquiries
Conduct research on prospects, companies, industries, and market trends
Help qualify leads by identifying customer segments
Support senior sellers by providing leads and preparing relevant account insights
Update and maintain accurate prospect and customer records in Salesforce
Learn to use sales tools and apply taught sales techniques in daily activities
Participate in sales meetings, trainings, workshops, and events
Collaborate with Sales and Marketing teams for lead quality and pipeline generation
Continuously build knowledge of Infobip’s platform, products, and solutions

Fresh graduate or final-year undergraduate student
Interest in sales and technology in a global B2B environment
Strong communication skills in English, both spoken and written
Curiosity, proactivity, and eagerness to learn new tools and processes
Comfortable researching companies, industries, and potential customers
Structured and organized with multitasking abilities
Team player with strong interpersonal skills
Open to feedback, coaching, and continuous development
Amenable to working at least three days a week from the office in Kuala Lumpur
Basic understanding of CRM or sales engagement tools (e.g. Salesforce or Outreach)
Previous internship, part-time or academic experience in sales, business development, marketing, or customer-facing roles (nice-to-have)
Interest in technology, SaaS, communications, or digital transformation (nice-to-have)

Sales Development Intern

Key skills