IT Project Manager

Role Overview

• Own the full project lifecycle: initiation, planning, execution, monitoring, and close-out
• Build detailed project plans with clear milestones, dependencies, resource alignment, and measurable outcomes
• Define and manage scope, schedule, and budget with disciplined change control
• Manage multiple concurrent initiatives without compromising delivery quality
• Ensure successful transition from delivery to operations, including training and support readiness
• Lead cross-functional teams across IT and business units (Finance, HR, Operations, etc.)
• Facilitate structured requirements gathering and process mapping with documented, approved outputs
• Translate business needs into system-driven solutions aligned with technical delivery
• Act as a bridge between business stakeholders and technical teams to ensure alignment on priorities and outcomes
• Drive UAT planning and execution with active stakeholder accountability
• Coordinate cutover planning, data validation, and go-live readiness
• Hold IT teams, vendors, and implementation partners accountable using objective delivery metrics
• Review and challenge technical delivery plans, integration approaches, and timeline estimates with a strong understanding of enterprise systems
• Identify risks early (data, integration, environment, dependencies) and drive resolution
• Escalate issues clearly with recommended solutions
• Ensure adherence to architecture standards and delivery practices
• Serve as the primary point of accountability for project outcomes
• Deliver clear, honest, executive-level status updates
• Lead steering committee meetings focused on decision-making and progress
• Manage vendor relationships and enforce delivery expectations
• Negotiate scope, timeline, and resource trade-offs transparently
• Maintain a prioritized risk and issue register with clear ownership
• Proactively manage and communicate project risks and schedule changes
• Lead structured change management with full impact analysis
• Ensure stakeholders are never surprised by project status
• Establish and enforce consistent project governance and reporting standards
• Ensure alignment with enterprise architecture and IT operating practices
• Conduct post-implementation reviews and drive continuous improvement
• Contribute to PMO maturity (templates, estimation practices, lessons learned)

Requirements

• Bachelor's degree in Information Technology, Business Administration, MIS, Computer Science, or related field
• 5+ years of IT project management experience owning enterprise-scale technology initiatives — not business project coordination with an IT component
• Demonstrated experience delivering at least one of the following initiative types end-to-end: ERP implementation or major upgrade (SAP, Oracle, Microsoft Dynamics, NetSuite, Workday, or equivalent)
• CRM platform implementation or migration (Salesforce, Dynamics 365, HubSpot, or equivalent)
• Business process automation or workflow platform rollout (Power Platform, ServiceNow, Nintex, or equivalent)
• Enterprise system integration project connecting business-critical platforms via APIs or middleware
• Data warehouse, BI platform, or enterprise reporting initiative
• HRIS, Finance, or Supply Chain system replacement or modernization
• Experience managing projects that required active engagement with both technical IT teams and non-technical business stakeholders simultaneously
• Proven track record of delivering complex, multi-workstream projects on schedule and within budget
• Experience managing external software vendors and implementation partners through full delivery cycles
• Experience in both structured (Waterfall) and iterative (Agile/Scrum) delivery environments — and the judgment to know when each is appropriate.

Tech Stack

• ERP
• Oracle
• ServiceNow

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement, and professional licensing assistance.
• Paid parental leave after one year of employment.