Execute functional, regression, integration, and exploratory testing for new features and product enhancements prior to release
Investigate, reproduce, and document reported defects with clear findings and supporting details
Validate bug fixes and ensure issues are resolved before deployment
Explore product functionality to identify edge cases, usability concerns, and unexpected system behavior
Work closely with developers and cross-functional teams to diagnose and resolve issues efficiently
Test APIs and third-party integrations where required
Participate in requirements discussions and assist in refining user stories and tickets before development begins
Create, maintain, and manage work items and test activities in Azure DevOps
Review and improve QA processes, product guidelines, and documentation
Contribute to maintaining high standards of product quality across multiple releases and sprint cycles

Minimum of 5 years of experience in Software Testing or Quality Assurance
Strong experience testing web and/or mobile applications
Experience working within Agile development environments and sprint-based delivery cycles
Familiarity with API testing and system integrations
Experience using Azure DevOps or similar ticketing/project management platforms
Strong analytical and problem-solving skills with excellent attention to detail
Ability to identify risks, troubleshoot issues, and think critically about product behavior
Strong written and verbal English communication skills
Ability to work effectively with technical and non-technical stakeholders

Preferred Qualifications

Experience working within SaaS product environments
Exposure to platforms supporting childcare, education, or operational management systems
Experience with exploratory and user-focused testing methodologies
Understanding of test documentation, QA best practices, and software development lifecycle processes
Exposure to automation testing tools is beneficial but not required

QA Tester, SaaS platform

Key skills