Key skills
AIMachine LearningNLPComputer VisionAgenticAgileStakeholder ManagementProduct ManagementCommunication
About this role
Role Overview
- Own roadmap planning and execution for one or more workflow modernization initiatives
- Identify opportunities to reduce manual work and improve throughput across patent processing workflows
- Lead discovery and experimentation efforts focused on workflow automation, AI enablement, and operational efficiency
- Design and deliver automation solutions using AI, machine learning, LLMs, NLP, computer vision, and rules-based systems
- Partner with operations teams to understand real-world workflows and ensure solutions are usable, adopted, and impactful
- Define product requirements, success metrics, and operational acceptance criteria
- Maintain and prioritize backlog aligned to business goals, operational outcomes, and delivery capacity
- Analyze workflow, productivity, telemetry, and quality data to identify improvement opportunities and validate hypotheses
- Contribute to defining and validating the economic hypothesis for assigned product areas, including productivity improvement and cost reduction targets
- Work with Finance and Operations to ensure delivered capabilities translate into realized savings and operational impact
- Drive experimentation with agentic workflows and human-in-the-loop automation pipelines
- Engage with internal users and stakeholders to gather requirements, validate assumptions, and improve adoption
- Communicate roadmap progress, insights, risks, and business impact to stakeholders
- Participate in product discovery and contribute to future workflow modernization strategy
Requirements
- Product management or related experience
- Experience owning product initiatives from discovery through delivery and adoption
- Strong analytical skills with ability to interpret operational data and make trade-off decisions
- Experience working in Agile environments including backlog management, sprint execution, and roadmap planning
- Ability to translate ambiguous business problems into clear product requirements and measurable outcomes
- Strong communication and stakeholder management skills
- Comfortable working cross-functionally in complex operational environments
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match and an Employee Share Purchase Plan
- Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice