Contribute functionally to GRC Technology client engagements and internal projects
Identify potential business opportunities for EY within existing engagements and escalate these as appropriate
Anticipate and identify risks within engagements and share any issues with senior members of the team
Work with the Solution Designers/Architects to bounce ideas, brainstorm available solutions, disseminate business requirements, and articulate the best feasible solution to implement
Map customer requirements to GRC functionality and advise on best practices for implementing GRC processes
Gather requirements and help design GRC applications and modules to meet specific client needs and compliance requirements
Involve in Agile Sprint planning, define user stories for developers to configure and customize GRC workflows, entities, policies, forms, and user interface (UI) elements to create user-friendly and efficient solutions
Collaborate with developers, business analysts, and project managers to understand requirements and ensure test coverage
Conduct thorough testing and quality assurance for developed solutions to ensure accuracy and reliability
Drive customer requirements show back sessions, system demos and other workshops
Provide testing status updates and participate in project meetings
Identify, document, and track defects using appropriate tools
Develop and execute automated test scripts using tools such as Selenium, TestNG, or ServiceNow’s Automated Test Framework (ATF)

1-3 years of experience as Business Analyst cum Tester role in GRC Domain specialising in Service Now IRM tool
ServiceNow GRC certifications (Certified Implementation Specialist
GRC, Certified System Administrator)
Hands-on experience with ServiceNow Automated Test Framework (ATF)
Experience in developing and maintaining training documentation
Basic understanding of cross GRC domains including Information Security, business continuity and Risk Management
Team Building
Knowledge sharing, training, motivating and development of team members
Ideally, you should also have B.E/B.Tech (Comp. Science, IT, Electronics, Electronics & Telecommunications)/MBA with a minimum of 1-3 years of experience with other Big3 or panelled SI/ ITeS companies
Solid understanding of SDLC and STLC.
Familiarity with a typical IT systems development life cycle
Demonstrated experience in delivery management and client management
Exposure to multiple GRC tools like Archer, MetricStream, Enablon, etc. would be an added advantage

Egrc ServiceNow BA Staff

Key skills