Partner with Product, Engineering, and Design to deliver high-impact product features that solve customer problems.
Translate product strategy into clear, actionable user stories, requirements, and acceptance criteria.
Own specific features or workflows end-to-end, from discovery through delivery.
Use AI tools to accelerate product development, including requirements definition, prototyping, and documentation.
Support development and iteration of AI-powered features, including evaluating outputs, gathering feedback, and improving user experience.
Engage customers and internal stakeholders to validate concepts and inform prioritization.
Maintain and prioritize the product backlog, balancing features, bugs, and technical debt.
Define, track, and analyze product metrics to measure impact and guide decisions.
Support experimentation and feature validation using data and user feedback.
Contribute to delivering high-quality product increments quickly in a fast-paced, agile environment.
Communicate product updates and technical concepts clearly to both technical and non-technical audiences.
Coordinate and participate in agile ceremonies, representing the voice of the customer.
Support product discovery through research, competitive analysis, and evaluation of emerging AI capabilities.
Partner with Customer Success and Support to incorporate feedback into continuous improvement
Create knowledge base articles, go-to-market materials and participate in training for customer-facing teams.

3+ years of experience delivering SaaS or consumer software products in cross-functional teams.
2+ years working in an agile/scrum environment in a product or related role.
Experience using AI tools to support product development (e.g., requirements, prototyping, analysis).
Strong interest in AI/ML and how it can improve both product experiences and development workflows.
Experience using data and metrics to inform product decisions preferred.
Strong collaboration skills with the ability to work across Engineering, Design, Marketing and Product teams.
Excellent communication, organization, and prioritization skills.
Ability to work independently while contributing to a highly collaborative team.
Bachelor’s degree preferred (technical or design background a plus).
Experience in edtech, early childhood education, payments, or operational SaaS workflows is a plus.

Competitive compensation package
Employee Equity Appreciation Program
Health and wellness insurance benefits
401k with employer match
Flexible work environment
Unlimited paid time off (which includes paid holidays and Winter Break)
Paid parental leave
Tuition assistance, professional development, and opportunities for career growth
Best in class technology equipment for every employee
Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Associate Product Manager

Key skills