Engage directly with HCP offices to address patient access and reimbursement inquiries related to AbbVie’s immunology portfolio
Deliver expertise regarding coverage, reimbursement challenges, and the utilization of AbbVie’s support tools, while also educating on patient prescription status, program eligibility, and payer processes
Educate HCPs including bio coordinators and/or office staff on AbbVie patient support programs, including access and reimbursement tools and services
Educate on product acquisition options such as specialty pharmacy networks and specialty distribution
Educate resources and strategies to address patient access issues
Offer localized expertise on national and regional payer policies, including updates on coding changes and claims submission methodology
Collaborate with AbbVie’s Access and Reimbursement Support Center to relay prescription status and program eligibility updates
Report back payer trends for approved products to Patient Services and Market Access account teams
Establish and maintain professional relationships with providers within the assigned territory
Maintain current knowledge on managed care, reimbursement, and policy trends
Requirements
Minimum of 3 years’ experience in immunology, or access and reimbursement with expertise in market access and payer account management
Exceptional territory and strategic account management abilities including process mastery, customer engagement, strategic mindset, collaboration, and market dynamics
Proven leadership record within current role
Functional knowledge of access and reimbursement support service centers
Excellent communication (oral, written, and presentation) and interpersonal skills
Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care including Medicare Parts A, B, C and D or Medicare and associated reimbursement dynamic
Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services
Demonstrate the ability to quickly build relationships and collaboration with internal/external key stakeholders and lead without authority
Bachelor’s degree
Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.