Key skills
CLeadershipCommunicationCollaborationAccount Management
About this role
Role Overview
- Educate HCPs including bio coordinators and/or office staff on AbbVie patient support programs, including access and reimbursement tools and services.
- Educate on product acquisition options such as specialty pharmacy networks and specialty distribution.
- Educate resources and strategies to address patient access issues.
- Offer localized expertise on national and regional payer policies, including updates on coding changes and claims submission methodology.
- Collaborate with AbbVie’s Access and Reimbursement Support Center to relay prescription status and program eligibility updates.
- Report back payer trends for approved products to Patient Services and Market Access account teams.
- Establish and maintain professional relationships with providers within the assigned territory.
- Maintain current knowledge on managed care, reimbursement, and policy trends.
Requirements
- Minimum of 3 years’ experience in immunology, or access and reimbursement with expertise in market access and payer account management.
- Exceptional territory and strategic account management abilities including process mastery, customer engagement, strategic mindset, collaboration, and market dynamics.
- Proven leadership record within current role.
- Functional knowledge of access and reimbursement support service centers.
- Excellent communication (oral, written, and presentation) and interpersonal skills.
- Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care including Medicare Parts A, B, C and D or Medicare and associated reimbursement dynamic.
- Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services.
- Demonstrate the ability to quickly build relationships and collaboration with internal/external key stakeholders and lead without authority.
- Bachelor’s degree.
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment
- Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
Benefits
- Paid time off (vacation, holidays, sick)
- Medical/dental/vision insurance
- 401(k) to eligible employees
- Long-term incentive programs