Automate, configure and deploy the company’s cloud-based SaaS infrastructure.
Design, deploy and administer customer facing SaaS cloud platforms.
Assist with technical leadership to minimize downtime.
Design, build, and operate highly reliable SaaS platforms.
Focus on automation, reliability engineering, observability, and cloud infrastructure improvement.
Collaborate with development teams to deliver predictable, scalable, fault-tolerant services.
Install, configure, and automate applications and infrastructure.
Design and engineer scalable SaaS platform architectures on AWS.
Implement and maintain Infrastructure-as-Code using Terraform and Crossplane.
Own and evolve GitOps pipelines using ArgoCD.
Develop automated runbooks, playbooks, reusable modules, and self-healing/recovery workflows.
Configure monitoring platforms and availability metrics.
Define and measure SLIs/SLOs, manage error budgets, and drive reliability improvements.
Troubleshoot system and network problems.
Conduct deep-dive root cause analysis and lead post-mortems for P1 incidents.

3–7+ years in SRE, DevOps, CloudOps, or cloud engineering roles.
Experience in Cloud DevOps or as an AWS Engineer.
Experience working with SLIs/SLOs and reliability-based engineering practices.
Deep knowledge of AWS services, SaaS architectures, and multi-account governance.
Familiarity with PaaS technologies: containers, Kubernetes (EKS), orchestration, messaging (Pub/Sub), FaaS, etc.
Familiarity with backup solutions (Veeam, Kasten, Velero).
Strong expertise with Terraform, Git, CI/CD pipelines, and GitOps using ArgoCD.
Scripting and automation experience: Crossplane, Ansible, Python, YAML, PowerShell/Bash.
Experience with best-in-class system monitoring.
Expertise with observability tools such as Grafana, Datadog, Prometheus, Loki, OpenTelemetry.
Strong system design, troubleshooting, and performance analysis skills.
Knowledge or experience with Agile methodologies.
Ability to identify sensible, effective, low-risk, and low-complexity solutions.
Excellent attention to detail and data management skills.
Excellent communication, organizational, and cross-functional collaboration abilities.

Cloud Site Reliability Engineer

Key skills