About this role

lead subject matter expert for systems that Everyday Banking uses to deliver customer products
work with product and technology colleagues to develop well written business and technical requirements
support enterprise incident management and hyper care processes to identify root cause and support Technology colleagues to fix root cause
have a deep understanding of customer and colleague needs and the technology capabilities available

strong strategic planning and leadership capability skills
strong technical skills for core banking
strong commercial focus
understanding of how value is driven in a business
strong critical thinking and problem-solving skills
demonstrated ability to work with ambiguity and manage multiple priorities
very high standard of communication and documentation detailing the ability to clearly present ideas on paper, write succinctly and think critically about an issue

Senior Business Release Manager

Key skills