SAP SuccessFactors Engineer

Role Overview

System Maintenance & Business Support

• Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs.
• Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment.
• Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues.
• Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates.
• Develop and maintain strong Information Security standards in line with ISO 27001.

Integration Management

• Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate.
• Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists.

System Enhancement & Optimisation

• Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions.
• Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility.
• Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives.

Reporting & Data Analysis

• Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas.
• Conduct regular system audits to ensure data accuracy and integrity.

Documentation & Training

• Document all system enhancements in line with the Aurora Internal Technology change management procedures.
• Assist with the documentation of P&C business processes related to the SAP SuccessFactors system.
• Help create and deliver training content to the SAP SuccessFactors end-user base.

Compliance & Security

• Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure.
• Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations.

Requirements

Required attributes:

• Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting
• Strong understanding of the SAP SuccessFactors system architecture
• SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module
• Strong understanding of P&C best practice processes across core SuccessFactors modules
• The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately
• Experience of working with agile methodologies, using tools such as Jira
• Flexible approach to work, positive, can-do attitude, and a team player
• The ability to work independently, to deadlines, managing priorities and making informed technical decisions
• Excellent interpersonal skills with ability to build relationships at all levels

Desirable attributes:

• SAP SuccessFactors EC Time Management certification** SAP SuccessFactors Compensation certification** SAP SuccessFactors Onboarding certification** SAP SuccessFactors Performance & Goals certification

Benefits

Some of the benefits we include are:

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.****Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.