Senior Innovation and AI Communications Director

Role Overview

• Develop and define the enterprise Innovation & AI communications strategy in partnership with the Head of Innovation and drive execution across the organization.
• Create and deliver high-impact presentations for prospective, new, and existing clients, consultants, partners, internal associates, senior leaders, and Executive Leadership.
• Represent the organization as a keynote speaker at conferences, panels, client meetings, finalist presentations, roadshows, webinars, and internal events, and manage associated budgets.
• Develop clear, compelling messaging that communicates the value, relevance, and responsible use of AI, generative AI, innovation, and emerging technology initiatives.
• Translate complex technical concepts into business-focused narratives aligned to client value, customer experience, associate productivity, operational efficiency, and risk management.
• Create and execute communication plans supporting major AI, innovation, and emerging technology initiatives, including roadshows and internal enablement efforts.
• Develop, edit, and manage content through established approval processes in a highly regulated environment, including presentations, whitepapers, talking points, FAQs, RFP responses, client-ready narratives, demo scripts, and thought leadership materials.
• Partner with Innovation, AI, Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business leaders to ensure messaging accuracy, alignment, and approval.
• Support RFPs, client due diligence, consultant inquiries, and finalist presentations related to AI, innovation, responsible AI, and digital capabilities.
• Build and maintain a centralized library of approved messaging, presentation assets, use cases, proof points, demos, and executive-ready materials.
• Manage the speaking engagement pipeline, including intake, prioritization, content development, approvals, speaker preparation, scheduling, and follow-up.
• Coordinate logistics for presentations and speaking engagements, including venue setup, audio/visual needs, connectivity, materials, attendance, and supplies.
• Monitor industry trends, emerging technologies, regulatory considerations, client needs, and competitive activity related to AI and innovation.
• Recommend and implement updates to messaging, presentations, and enablement materials based on evolving business needs and technology capabilities.
• Experiment with innovative storytelling formats, including interactive demos, video, synthetic media, webinars, podcasts, digital experiences, and innovation showcases.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, Technology, Journalism, Public Relations, Information Systems, or a related field
• 7+ years of experience in strategic communications, executive communications, technology communications, innovation, AI, digital transformation, marketing, consulting, client engagement, or a related field
• Strong understanding of AI, generative AI, responsible AI, emerging technology, digital innovation, and technology strategy
• Exceptional presentation, facilitation, writing, editing, and storytelling skills
• Ability to communicate complex technical topics to non-technical audiences
• Strong executive presence and ability to present to clients, consultants, partners, senior leaders, and large audiences
• Advanced proficiency in Microsoft PowerPoint and strong working knowledge of Microsoft Word, Excel, Teams, and collaboration tools
• Experience supporting RFPs, finalist presentations, client meetings, conferences, roadshows, or external speaking engagements
• Ability to collaborate effectively across Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business teams
• Strong project management skills with the ability to manage multiple priorities, stakeholders, deadlines, and approval processes
• Demonstrated interest in innovation, AI, emerging technology, and continuous learning
• Ability to travel up to 50%.

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short
• and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.