Senior Manager – Training & Transitions

Role Overview

• Architect, maintain, and facilitate training curricula for all hotel departments
• Partner in leading the people-side of hotel openings, rebrands, and operational changes
• Develop transition playbooks and serve as the on-site training lead during operational changes
• Partner with GMs and department heads to identify skill gaps and evaluate training effectiveness
• Certify and develop property-level trainers at each hotel with facilitation skills and coaching techniques

Requirements

• 5+ years of experience in training, talent development, or organizational effectiveness
• Demonstrated ability to design and deliver multi-property or multi-site training programs
• Willingness and ability to travel up to 50% of the time across U.S. hotel locations
• Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred
• Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.