Principal Product Manager – Non Fiber MDU

Role Overview

• Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance.
• Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process.
• Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
• Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria.
• Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features.
• Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives.
• Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration.
• Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies.
• Negotiate with vendors to improve the product cost structure, feature functionality.

Requirements

• Bachelor’s degree (BS/BA) or equivalent experience
• 7+ years of experience in one or more of the following: Product management, Customer or partner experience, Platform, lifecycle, or operations‑focused roles, Infrastructure, connectivity, or technology‑enabled services
• Demonstrated ability to drive cross‑functional outcomes without direct authority
• Experience translating operational workflows into scalable product or platform requirements
• Strong analytical and storytelling skills, including executive‑ready communication
• Familiarity with lifecycle metrics, operational KPIs, and experience measurement frameworks
• Experience in MDUs, property‑based services, infrastructure platforms, or complex B2B2C environments preferred.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone