Administer Safety and Quality systems (e.g., Centrik) in accordance with defined governance standards
Configure workflows, fields, templates, and system parameters as approved, ensuring consistency across environments and regions
Manage user provisioning, role‑based access, permissions, and de‑provisioning in line with access control policies and segregation‑of‑duties requirements
Maintain audit‑ready records of system access, configuration changes, and approvals
Execute approved system changes, updates, and enhancements under the direction of the line manager
Support testing, validation, and deployment activities, ensuring alignment with formal change management processes
Monitor system data for completeness, accuracy, and consistency
Provide structured technical support to users, including troubleshooting system issues and responding to usage queries
Maintain system administration documentation, including configuration records, user guides, and standard operating procedures

Experience administering enterprise systems, preferably within Safety, Quality, Compliance, or other regulated environments
Strong understanding of user access management, role‑based permissions, and basic information security principles
Hands‑on experience with workflow‑driven systems, form configuration, and system parameter management
Familiarity with controlled change management processes and system governance frameworks
Working knowledge of data quality principles, validation techniques, and reporting outputs
Knowledge of Quality Management Systems (QMS) and audit tools

Quality Assurance & Compliance Monitoring Controller – Systems Specialist

Key skills