Train integrators and partners on Pennylane: comprehensive initial training on the product and deployment methodologies
Support partners through their first client deployments by co-piloting until they reach full autonomy
Serve as a dedicated CSM for autonomous partners: manage the relationship, provide continuous upskilling, and handle complex cases
Act as the functional reference for Pennylane modules — the expert among experts whom partners consult
Lead ongoing training sessions and hands-on workshops to maintain a high level of partner expertise
Ensure alignment between partners’ business needs and Pennylane’s features, proposing workarounds when necessary
Advocate for partners’ usage and needs with internal teams (Product, Support, Sales) and share knowledge with peers

Significant experience (more than 3 years) in deploying or implementing SaaS solutions at an integrator or software vendor
Strong understanding of accounting and financial issues for SMEs
Ability to train and support both technical and business teams at partner organizations
At least 8 years of accounting experience in the finance department of an SME or in an accounting firm
No specific diploma required, but appreciated qualifications include: DCG (Diploma in Accounting and Management), BTS Accounting & Management, BTS SME Management Assistant, Bachelor’s degree in Administrative and Accounting Management
Comfortable working closely with integrators and partners and providing them with advice
Excellent pedagogical, collaboration, adaptability, and prioritization skills
Ability to manage several partners simultaneously while maintaining a high level of service
Strong interest in technology and knowledge of FinTech solutions on the market
Operational proficiency in English

One of the best health insurance plans on the market (Alan Blue and Alan Mind)
Meal vouchers (Swile card)
Between 6 and 12 additional RTT days on top of 5 weeks of paid vacation
Opportunity to improve your English with Busuu
A dedicated monthly allowance for all Pennylaners to support working from home or from a coworking space
Conveniently located offices a few minutes from Saint-Lazare in the heart of Paris
Allocation of BSPCE (French employee stock warrants)
Access to 8,000 gyms across France and more than 300 wellness activities via our partner Gymlib
A Mac
We play many sports together and regularly gather for company events such as Tech Days (which bring remote Pennylaners together every 3 months) and our annual company seminar, fostering strong team cohesion for everyone.

Reseller Services Consultant – Integrator and Partner Tool Deployment

Key skills