Area Vice President – Solutions Engineering

Role Overview

• Own the full pre-sales technical experience across the enterprise space in North America, guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
• Collaborate closely with Account Executives and Sales Leadership to drive regional growth and align technical value to customer infrastructure and operational goals
• Lead and mentor Solutions Engineers supporting the region while remaining hands-on in strategic deals, stepping into complex technical evaluations, architecture discussions, and proof-of-concept engagements where executive technical leadership is needed
• Own the technical strategy, identifying repeatable technical patterns across opportunities and translating those insights into scalable pre-sales playbooks, demo standards, and enablement for the broader SE team
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed enterprise environments
• Support the review and alignment of technical content within RFIs, and customer evaluation processes providing subject matter expertise without owning full proposal management
• Serve as a strategic voice between Sales and Product surfacing regional customer feedback identifying feature gaps and influencing roadmap direction
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
• Represent NinjaOne at regional industry events, conferences, and customer forums
• Help shape the future of the Enterprise SE function contributing to playbooks, processes, and cross-functional alignment across the organization

Requirements

• 10+ years in pre-sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers
• Experience leading and developing Solutions Engineers while maintaining hands-on credibility in complex enterprise or public sector sales cycles
• Evolved from a technical background such as TAM, support, or systems engineer with practical insight into IT operations at scale across the enterprise space
• Recognized authority in a technical domain or market segment with the ability to shape technical strategy and guide complex public sector opportunities to technical close
• Strong communicator with executive presence able to tailor messaging for administrators, technical staff, and agency leadership
• Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM-adjacent platforms within the public sector
• Understands how IT teams in enterprise environments evaluate, procure, and scale solutions along with insight into procurement processes and compliance considerations
• Bachelor’s degree preferred but not required
• Technical certifications such as CISSP, Security+, or cloud architecture are a plus.

Tech Stack

• Cloud
• ITSM

Benefits

• medical, dental, and vision insurance
• 401(k) plan
• unlimited PTO