Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives.
Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
Advocate for users in product and technical discussions.
Recruit, mentor, and develop a team of technical writers.
Prioritize documentation projects based on business impact and user feedback.
Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.
Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.
Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.).
Deliver clear, precise, and adaptable content for technical and non-technical audiences.
Stay updated on trends in technical documentation, including AI, localization, and UX writing.

7+ years in technical writing /developer education, with 4+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred).
Proven ability to develop and implement scalable documentation strategies.
Experience with AI/ML concepts is a strong plus.
Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).
Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar).
Fluent English (primary working language); French is a bonus.
Strong leadership to inspire teams and align stakeholders.
Ability to simplify complex concepts for diverse audiences.
Self-motivated, detail-oriented, and thrives in fast-paced environments.
Collaborative mindset, comfortable working with both technical and non-technical teams.

Technical Documentation Manager

Key skills