Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
Educate clients on Fiserv happenings and our impact on their organization.
Create an easy environment for clients to interact with and communicate with you and Fiserv.
Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
Coordinate team education on Digital Channels and Electronic Payments products as needed.
Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
Support client visits and conferences and ensure billing accuracy.

Experience in client relationship management, service delivery, and/or sales to C-Level executives.
Experience in electronic banking, mobile banking, and/or payments.
Bachelor’s degree, and/or equivalent military experience.
2+ years of experience in time management, managing multiple projects and responsibilities concurrently.

Account Executive, Cards Large/Mid Market

Key skills