Maintain all employee data in BambooHR with accuracy, including new hires, terminations, status changes, compensation updates, and reporting structure changes
Conduct regular data audits to identify and correct inconsistencies, duplicates, and gaps; consolidate employee information from scattered sources into BambooHR as the single source of truth
Ensure accurate data flows between BambooHR, Pinpoint (ATS), and Lattice (performance); maintain employee files in compliance with applicable regulations
Handle all employee data in accordance with applicable privacy legislation across jurisdictions
Execute payroll coordination across all jurisdictions by following established processes
Reconcile against BambooHR records and flag discrepancies
Serve as the first point of contact for routine employee payroll and benefits questions
Execute end-to-end onboarding for all new hires
Process employee terminations
Maintain and track onboarding plans with hiring managers
Administer Pinpoint ATS, including job postings, candidate pipeline management, interview scheduling
Maintain compensation data in auditable spreadsheets and systems
Use AI-powered tools and agents to streamline repetitive HR tasks
Document all repeatable HR processes
Build and maintain reporting dashboards in Excel, BambooHR, and other tools
Travel to offices in other international locations to provide HR support as necessary or to attend events
Requirements
6-10 years of experience in People Operations, HR Operations, or HRIS administration.
Hands-on experience administering an HRIS platform such as BambooHR, ADP, Workday, or HiBob, with direct responsibility for data accuracy.
Advanced Excel proficiency, including formulas, pivot tables, lookups, and dashboards.
Experience coordinating payroll with third-party providers across multiple jurisdictions.
Experience executing end-to-end onboarding and offboarding processes.
Strong attention to detail with a proactive approach to identifying and resolving data issues before they escalate.
Strong written communication skills with the ability to document processes clearly and flag issues proactively.
Comfortable working asynchronously across time zones.
Comfort using AI tools and a willingness to adopt new AI-powered platforms as part of daily workflows.
Experience with BambooHR, Pinpoint, and/or Lattice is preferred.
Experience with SharePoint or similar content management and collaboration platforms is preferred.
Experience in software or technology companies is preferred.
Familiarity with multi-country employment contexts is preferred.
Experience with EOR providers (e.g. Deel) is preferred.
SHRM-CP, CHRP, or equivalent HR qualification is preferred.