Key skills
AILLM
About this role
Role Overview
- Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.
- Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.
- Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.
- Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.
- Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.
- Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.
- Mentor other engineers on the team as it grows.
Requirements
- Holds at least 5 years of backend systems engineering experience
- Experience with AI/LLM agent platform development
- API design & system integration experience
- Must be product thinking
- Must have experience with owning projects and be comfortable with self-direction
Benefits
- wellness program offerings
- company retreats