Senior Backend Engineer – CARE Pod

Role Overview

• Design and implement backend services and agentic workflows that:
• Implement agentic task flows (tool use, orchestration, and workflow state) for back-office automation where the final decision remains human-owned
• Build evaluation harnesses (runners, suites, regression gates) to validate correctness boundaries for non-deterministic systems
• Strengthen cross-system lifecycle guarantees (handoff, session, termination, retries) using backend events/APIs rather than fragile UI triggers
• Build/maintain knowledge ingestion pipelines that transform content into searchable indexes and support freshness + traceability
• Implement production-grade observability (signals, traces, failure classification) so AI outcomes and integrations are explainable in incidents
• Contribute to release readiness via trunk-based discipline, tagging, and evidence-driven release workflows
• Own services end to end:
• Service design, API contracts, and workflow state model
• Test strategy (unit/integration/e2e) and evaluation suites for AI flows
• Deployment and production support, including after-hours readiness in partnership with central teams

Requirements

• Strong backend engineering fundamentals (service design, distributed systems, async workflows).
• Experience designing systems where correctness is enforced through contracts, tests, and runtime guarantees rather than tribal knowledge.
• Practical experience with at least one of: agent orchestration, workflow engines, tool-calling systems, or evaluation frameworks for LLM/agent behavior.
• Ability to reason about failure modes across system boundaries (vendor + internal) and build deterministic lifecycle handling.
• Production mindset: observability, incident response, and operational readiness. **Comfort operating under data privacy constraints and consent-based integrations.

Tech Stack

• Distributed Systems

Benefits

💰 Competitive discretionary bonus ✨ Market leading RRSP match program 🩺 Medical, dental, vision, life, and disability benefits 📝 Employee Share Purchase Plan 👶🏽 Maternity/Parental top-up while you care for your little one 🏝 Generous vacation policy and personal days 🖥 Virtual events to connect with your fellow colleagues 🎓 Professional development and comprehensive Career Development program