Senior Manager, Engineering

Role Overview

• Drive AI-Native Delivery: Oversee the end-to-end lifecycle of services using AI-augmented development methodologies. You will lead the shift in how we design, build, test, deploy, monitor and operate services in VGS production environments.
• Strategic Partnership: Partner with Product Management to define the feature roadmap ensuring security, performance, and scalability are prioritized alongside new value-added services.
• Lead from the Front: Hire, coach, and mentor a high-performing team. You aren’t just a people manager; you are a culture-builder who raises the bar for engineering excellence and "leads by doing."
• Architectural Oversight: Collaborate with the CTO and Tech Leads to drive design choices, ensuring your team’s services follow established patterns while remaining innovative.
• Operational Excellence: Manage unplanned workstreams—incidents, vulnerabilities, and defects—with a sharp focus on building resilient, self-healing systems.
• Cross-Functional Collaboration: Partner with Payments Acceptance Foundations, Sustaining, Infrastructure, Shared Services and Security teams to resolve dependencies and ensure a seamless path to production for VAS products.
• Cultivate Code Quality: Foster a rigorous engineering culture centered on comprehensive testing, automation, and robust code reviews, tailored specifically for AI-augmented development workflows.
• Embody Our Leadership Principles: Lead with humility and respect, delight our customers, raise the bar, create immense value, and act as a true owner—going above and beyond to do the right thing for our company while having fun along the way.

Requirements

• Leadership Experience: 5+ years as an Engineering Manager, Technical / Team lead, or Architect in an enterprise or high-growth SaaS environment.
• AI-augmented SDLC: A strong command of Agile, DevOps, and SRE practices, specifically adapted for AI-integrated development (e.g., managing agent-generated code pipelines and automated testing suites).
• Technical Depth: Deep experience managing a mesh of microservices written in Java. Strong command of API fundamentals, event-driven architectures, messaging platforms like SQS/Kafka, SQL/NoSQL databases, and enterprise data platforms requiring best-in-class performance, scale, security, and availability.
• Cloud Native Stack: Experience with container-orchestration based delivery paradigms, preferably Kubernetes, and experience with modern SaaS toolchain in a public cloud environment, preferably AWS.
• Operational Track Record: Experience defining and maintaining SLAs/SLOs and navigating modern observability toolchains.
• Compliance & Security: Experience operating within regulated compliance frameworks such as SOC2, PCI-DSS, and ISO27001.
• Management Philosophy: A proclivity to "lead from the front" through continuous improvement in people, process, and technology, combined with humility to empower your team to take true ownership.

Tech Stack

• AWS
• Cloud
• Java
• Kafka
• Kubernetes
• Microservices
• NoSQL
• SDLC
• SQL

Benefits

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set-up allowance
• Professional learning reimbursement