Drive AI-Native Delivery: Oversee the end-to-end lifecycle of services using AI-augmented development methodologies. You will lead the shift in how we design, build, test, deploy, monitor and operate services in VGS production environments.
Strategic Partnership: Partner with Product Management to define the feature roadmap ensuring security, performance, and scalability are prioritized alongside new value-added services.
Lead from the Front: Hire, coach, and mentor a high-performing team. You aren’t just a people manager; you are a culture-builder who raises the bar for engineering excellence and "leads by doing."
Architectural Oversight: Collaborate with the CTO and Tech Leads to drive design choices, ensuring your team’s services follow established patterns while remaining innovative.
Operational Excellence: Manage unplanned workstreams—incidents, vulnerabilities, and defects—with a sharp focus on building resilient, self-healing systems.
Cross-Functional Collaboration: Partner with Payments Acceptance Foundations, Sustaining, Infrastructure, Shared Services and Security teams to resolve dependencies and ensure a seamless path to production for VAS products.
Cultivate Code Quality: Foster a rigorous engineering culture centered on comprehensive testing, automation, and robust code reviews, tailored specifically for AI-augmented development workflows.
Embody Our Leadership Principles: Lead with humility and respect, delight our customers, raise the bar, create immense value, and act as a true owner—going above and beyond to do the right thing for our company while having fun along the way.
Requirements
Leadership Experience: 5+ years as an Engineering Manager, Technical / Team lead, or Architect in an enterprise or high-growth SaaS environment.
AI-augmented SDLC: A strong command of Agile, DevOps, and SRE practices, specifically adapted for AI-integrated development (e.g., managing agent-generated code pipelines and automated testing suites).
Technical Depth: Deep experience managing a mesh of microservices written in Java. Strong command of API fundamentals, event-driven architectures, messaging platforms like SQS/Kafka, SQL/NoSQL databases, and enterprise data platforms requiring best-in-class performance, scale, security, and availability.
Cloud Native Stack: Experience with container-orchestration based delivery paradigms, preferably Kubernetes, and experience with modern SaaS toolchain in a public cloud environment, preferably AWS.
Operational Track Record: Experience defining and maintaining SLAs/SLOs and navigating modern observability toolchains.
Compliance & Security: Experience operating within regulated compliance frameworks such as SOC2, PCI-DSS, and ISO27001.
Management Philosophy: A proclivity to "lead from the front" through continuous improvement in people, process, and technology, combined with humility to empower your team to take true ownership.
Tech Stack
AWS
Cloud
Java
Kafka
Kubernetes
Microservices
NoSQL
SDLC
SQL
Benefits
Flexible work hours and flexible PTO
Competitive health benefits
VGS stock options
401k plan, with employer matching 4% and immediate vesting (available only for US employees)
Life & disability insurance
Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)