Collaborate with CDX Strategists, CDX Researchers, the Experience Management & Capability team and the respective Experience Design team members to produce Service Design deliverables
Assist with the design, execution, and incorporation of user research into the design of the relative Journeys
Facilitate the use of Design Thinking, storytelling, and conceptual prototypes
Facilitate creation and adoption of design systems, website interaction models, information architectures, user task flows, and screen designs
Support the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes
Support collaboration with Strategy, Product, and Engineering peer leadership
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience
4+ years of experience working as a UX Designer and familiarity with Agile / Scrum / Kanban methodologies
Experience in applying techniques and methods of modern user experience design, discovery, and delivery
Strong knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools
Demonstrated strong understanding of the current web and mobile technology landscape
Strong understanding of human centered design and design thinking methodologies
Experience in creating accessible, inclusive, and equitable design
Experience in using design systems (Material, Carbon, Fluent, etc)
Experience in problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends
Strong written and verbal communication skills, with the ability to agilely adapt to the respective audience
Authorization to work without sponsorship.

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage

Senior Product Designer – Provider Portals

Key skills