Responsible for the supervision of staff including appraisals, planning and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively recommending such actions.
Supervises direct reports including motivating, training, providing guidance, and direction.
Develops expectations and meets with staff regularly to discuss performance, completes performance reviews, and takes disciplinary action, if needed.
Maintains vacation and work schedules to ensure proper coverage and completes timesheets.
Ensures all staff complete required training and are offered additional training.
Manages a regulatory program within the Board of Medicine, Bureau of Health Care Practitioner Regulation.
Analyzes, formulates, and recommends proposals to rules and legislation.
Communicates verbally and in writing, providing guidance to educators, the general medical community, applicants and licensees regarding the statutory, rule and policy requirements of the initial licensure program.

Must be physically present in the office to effectively perform job duties and responsibilities.
Ability to compile, organize and analyze data.
Ability to investigate, analyze, and resolve complaints.
Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
Ability to provide consultative assistance to others.
Ability to plan, organize and coordinate work activities.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Experience with Microsoft Office (Word, Excel, Outlook).

Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
And more!

Program Operations Administrator

About this role