Business Analyst

Role Overview

• Research, analyze, define and document business processes, business rules, and business requirements in support of business processes.
• Make recommendations for new methodologies, tools, techniques, and processes to ensure agreed upon solutions are implemented satisfactorily.
• Serve as a liaison between business and technology personnel and recommend process improvements.
• Consult, collaborate, and communicate with all levels of management including executive staff, operational and technical staff and external stakeholders regarding business process initiatives and automation projects.
• Present information and recommendations in written reports and oral presentations.
• Provide single point of accountability and ownership of client relations; establish effective client relationships by developing trust, integrity, credibility, and reliability with each client/business area.
• Identify and define opportunities and strategies to use technology to simplify, integrate, and otherwise improve the organization’s business and workflow processes through the development of use case scenarios, business process modeling, flow charts and other tools.
• Ensure the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization; ensure strategic business and IT alignment.
• Translate business needs into functional and technical specifications.
• Create test cases, coordinate user acceptance testing (UAT), and document results.

Requirements

• Two years of business process analysis and/or business requirements documentation experience in an information technology or business environment
• Experience managing business components of simple to complex business process improvement projects and/or small system related implementations
• Bachelor’s degree in Business, Criminal Justice, Computer Science, Information Systems, or related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1