Key skills
SaaSCommunicationSales
About this role
Role Overview
- Own the customer experience from first contact through early stages of their journey
- Engage with prospective and new subscribers, converting qualified leads into paying customers
- Run discovery calls and live product demonstrations
- Address customer pain points and guide them through the buying process
- Identify upsell or cross-sell opportunities
- Complete customer milestones and optimize usage of the platform
Requirements
- Excellent written and verbal communication skills
- Prior experience in an onboarding, SaaS sales, or customer-generating environment
- Basic understanding of small business accounting processes like invoicing, bills, and reconciliations
- Target-driven mindset
- Ability to work independently and manage a varied workload
- Comfortable working in a high-activity, data-rich environment
Benefits
- Flexible work arrangements
- Professional development opportunities