Retail Sales Representative

Role Overview

• Selling tires to customers on the service drive to exceed assigned sales goals
• Inspecting customers’ cars on the service drive
• Diagnosing tire-related problems, recommending service, and quoting prices
• Assuring necessary repairs are completed as ordered and priced as quoted
• Maintaining strong, effective relationships with customers and dealer personnel
• Overseeing customer satisfaction and solving problems that arise
• Completing monthly market analyses
• Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.)
• Assisting dealership technicians to ensure service levels are maintained

Requirements

• 2+ years of tire service experience, preferably in a retail tire and service environment
• Excellent verbal communication skills with strong customer service orientation
• May be required to operate a motor vehicle
• Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
• Proficient computer skills to include experience with MS Office and online order management applications

Benefits

• Medical, Dental, Vision insurance
• 50% 401k match up to a 7% contribution rate
• PTO eligible after 30 days
• Wellness programs
• Annual tuition reimbursement between $2,500-$5,000
• Discounts on tires