Chief Operating Officer

Role Overview

• Building the Operational Foundation: Design and implement scalable operational processes, systems, and controls.
• Establish internal workflows, governance structures, and documentation standards.
• Identify operational inefficiencies and proactively implement solutions.
• Supporting the Founder & Leadership: Work closely with the Founder to translate business vision into structured operational plans.
• Prepare operational reports, strategic updates, and board-level documentation.
• Manage cross-functional priorities and support company-wide execution.
• Cross-Functional Leadership: Support operational activities across finance, people operations, compliance readiness, and business development.
• Manage external suppliers, service providers, and key business relationships.
• Adapt quickly to evolving business requirements within a startup environment.
• Financial Services & Compliance Focus: Apply financial services industry knowledge to maintain high operational standards.
• Support future regulatory readiness initiatives, including potential licensing preparation.
• Promote a compliance-conscious and risk-aware operational culture.
• Team & Culture Development: Contribute to building a high-performance company culture based on accountability and ownership.
• Support recruitment, onboarding, and team development initiatives.
• Foster collaboration, continuous improvement, and operational excellence.

Requirements

• Minimum 3–4 years of experience within a financial institution such as banking, payments, insurance, investment services, or similar environments.
• Experience presenting to or engaging with senior leadership, boards, or investors.
• Strong organisational and analytical skills with exceptional attention to detail.
• Experience operating in fast-paced or resource-constrained environments.
• Excellent communication and stakeholder management abilities.
• Self-motivated mindset with strong ownership and problem-solving capabilities.
• Previous startup or scale-up experience, ideally within fintech or financial services (desirable).
• Familiarity with MFSA or broader EU financial services regulatory frameworks (desirable).
• Exposure across multiple business functions including operations, finance, compliance, HR, or legal (desirable).
• Postgraduate qualification in Business Administration, Finance, or a related field (desirable).

Benefits

• A senior leadership opportunity within a growing fintech startup.
• Direct collaboration with the Founder and key decision-makers.
• The opportunity to shape the company’s operational structure and culture.
• A fast-paced environment with significant ownership and impact.
• Competitive remuneration package based on experience.
• Long-term growth and career development opportunities.