Play a critical role in enabling enterprise application stability, scalability, and business value realization
Operate at the intersection of IT service management, application support, and system integration
Lead requirements intake, backlog governance, and solution design across enterprise platforms
Translate complex business needs into actionable user stories and technical specifications
Lead stakeholder engagement and impact assessments
Ensure traceability across the software development lifecycle
Support and govern User Acceptance Testing, drive process standardization, and contribute to operational excellence across application services

Education and Experience: Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in systems analysis, business requirements gathering, and solution design or equivalent experience
Preferred Fields of Study: Computer Science, Information Technology, Engineering, Business Administration or related field
Strong knowledge of enterprise applications and integration related tools; including but not limited to, use of APIs, SDKs and middleware technologies
Knowledge of data analysis, reporting tools, and database technologies (SQL)
Experience with GxP regulations, CFR Part 11 compliance, and validated systems in regulated environments
Proven ability to translate complex business requirements into technical specifications
Proven knowledge of software development lifecycle methodologies (Agile, Waterfall)
Experience with ITIL processes, incident, problem, and change management
Experience with requirements and workflow management tools (e.g., Azure DevOps, ServiceNow)
Preferred knowledge of Veeva Vault platform capabilities and configurations

Professional certifications in relevant technologies or methodologies preferred (e.g., PMP, TOGAF, CSV, GAMP 5, ITIL Foundations, CBAP)
Advanced project management skills with experience leading cross-functional initiatives
Ability to guide team members, influence stakeholders, and provide functional leadership without direct authority
Strong analytical and problem-solving capabilities with a focus on continuous improvement
Excellent communication and interpersonal skills for collaborating across business and IT teams
Proficiency with Microsoft Office suite and relevant technical and requirements management tools

Senior Business Systems Analyst

Key skills