Program Manager

Role Overview

• Management of corporate operations projects, ad hoc program support needs, and strategic initiatives
• Utilization of standard program management methods to manage the scope, schedule, and budget of assigned projects
• Documentation of project plans and other standard project artifacts
• Collaboration with internal support organizations and program leaders to create business efficiencies
• Interface with clients in determining project scope, requirements, and project status reporting
• Ability to organize resources for solving of complex problems
• Management and coordination of assigned resources
• Support program leaders and associated internal support teams through partnership on deployment of sales technology
• Partner with Sales Leadership to identify and enhance processes, systems, and frameworks
• Coordinate with dedicated sales operations and enablement resources to build division-wide best practices.
• Evaluate and guide key priorities using observation, analysis, and best practices
• Establish operational excellence by engaging, assessing, planning, and executing on key initiatives outlined and established by operations and enablement org, program management, and Senior Leadership.
• Gather, develop, and rollout attainment and execution trends and best practices
• Demonstrate the ability to communicate effectively to MarketStar leadership, including Executive leadership, and MarketStar client contacts.
• Collaborate with MarketStar support teams to provide effective, efficient, and cohesive solutions to business problems.
• Effectively identifying and focusing on strategic projects while communication expectations to stakeholders.
• Methodical, analytical, and comprehensive when approaching problems and proposing actionable solutions.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in or equivalent experience
• 3+ years’ experience in sales discipline
• Working knowledge of CRMs *( i.e. Salesforce), sales analytics tools, and associated reporting
• Working knowledge of MS Office components
• Excellent communication skills both written and verbal
• Ability to drive results with little oversight and ability to demonstrate initiative
• Must demonstrate consistent follow-through and communication efforts with all stakeholder interactions
• Experience leading a sales team or working in a sales support or operations role
• Ability to multitask and successfully operate in a fast paced, team environment
• Passion for process optimization, research & content strategy, playbook creation and messaging improvement
• Strong organizational, planning and prioritization skills
• Must adapt well to change and successfully set and adjust priorities as needed
• Ability to easily adapt to multiple complex internal information systems
• Manage multiple ongoing projects simultaneously with passion for detail
• Excellent verbal, written, interpersonal communication, and problem-solving skills
• Proficient in Microsoft Office Suite and Google products

Benefits

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision