Account Development Manager

Role Overview

• Cultivate relationships with the BUE and CLs to fill the ADM pipeline with opportunities
• Manage the pipeline and keep the pipeline accurate
• Perform pipeline hygiene for CLs and BUEs as requested in HubSpot
• Develop a strong understanding of the VSO offerings and practices
• Develop a strong ability to present the VSO value proposition, offerings and practices
• Be highly responsive to BUE, CL and other executive requests
• Develop strong client engagement skills, cold call clients, reach out and establish relationships with known and unknown clients
• Drive progression of opportunities
• Participate in the development of proposals, SOWs and pricing
• Present VSO capabilities and solutions to prospective clients
• Build strong relationships with clients and partners with the objective of identifying or closing business
• Collaboratively work with practices, BUEs, and others in the development of solutions and proposals
• Facilitate and ensure all operational processes and requirements are followed in a deal, e.g. pricing approvals, contract approvals, NDAs, etc.
• Support delivery leaders for assigned accounts on status reporting, forecasting, and other assigned activities to enable the account leaders to be successful
• Get to know the VSO team on the ground, organize and run internal and external status meetings where needed, and build a rapport with delivery.
• Get to know the key stakeholders in the account to include the prime contractor, if there is one; the end client; and any software, hardware or services partners.
• Consistently check-in with Business Operations to ensure processes and reporting are accurate, this would include Account Lead Dashboard, Status Reporting, Forecasts, and other key processes.

Requirements

• Strong communication and partnering skills
• Strong collaboration and teamwork skills
• Ability to learn the sales process
• Ability to learn sales management tools
• Ability to put ideas on paper to communicate internally and externally
• Ability to organize delivery documents – primarily status reports and other reporting items
• Ability to grasp and understand the work VSO does with clients
• Must be able and willing to travel

Benefits

• Competitive salaries
• Health benefits
• Flexible work arrangements
• Ongoing learning and development opportunities
• Virtue-centered team culture